SNOW-POCALYPSE will produce frozen pipes, water damage, and ice dams!

I am guessing that you have heard of the SNOW-POCALYPSE that’s heading to W. Michigan later today.  These harsh weather conditions will produce a spike in frozen pipes, ice dams, and water damage. If you experience this or hear of any damage, I kindly ask that you refer them to us.  I give you my personal guarantee that we will arrive to their business or home within 1 hour of the first call to us.
1-888-MichPro (642-4776)
24 Hour Emergency Response

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Happy to announce two new team members!

With the Michigan’s unemployment rate being above 12%, ProCare Restoration Services is very happy to be expanding our team.  Christopher Johnson and Reyn Unger are a great addition to our Team of Technicians.  Both Christopher and Reyn have successfully completed their IICRC (Institute of Inspection, Cleaning and Restoration Certification) courses.  These two ambitious workers are a perfect illustration of what our team consists of; a constant desire to exceed our customer’s expectations. ProCare Restoration Services looks forward to our future with Christopher and Reyn.

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Have a safe and fire free winter!

Having a house fire could be the most devastating time for a homeowner and their family. ProCare Restoration Services, Inc is very grateful to be able to help out individuals in our community during this time of need.  Unfortunately, a furnace fire last week has caused a family to move out of their home and temporarily live with relatives.  Thankfully, we were able to arrive the night of the fire and start debris removal and structural cleaning of their home.  ProCare Restoration Services will work tirelessly until this family can move back into a safe and clean home. Since, we were able to be at their home within one hour of their phone call to us and start work right away; this family will be able to be back in their home before Christmas. Heating equipment is the leading cause of home fires during the winter.  Protect your family and home with a few tips below, we wish everyone a safe and fire-free winter!

Furnace Inspection, perform annually:
• The exhaust vent should be clear of obstructions such as leaves or animal nests.
• The blower motor should be clean.
• The V-belt and pulleys should not show any wear.
• The air intake should be clear so air can pass freely to the furnace.
• The thermostat should be clean and in good working condition.
• The flue assembly should be properly aligned and rigid.
• The flue should be securely attached to the furnace collar.
• The wiring near the flue should be tight.
• The flue pipe, fuel lines, safety controls and burner should be clean and in good working condition.
• If the owner’s manual calls for it, the technician should oil the motor and bearings
Eliminate hazards:
• Keep the area around your furnace clean and free from debris.  Keep a 36” clearance around the furnace.
• Never store combustible materials such as paint thinner or gasoline near your furnace or vent pipe.
• Never drape clothes over your furnace to dry.

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ProCare Restoration Services, Inc is there for you this Holiday Season

Thanksgiving can be a hectic week for everyone; all of the family arriving, cooking and of course shopping.  During this time a lot of accidents can arise, last week ProCare Restoration Services, Inc. received a phone call from a frantic customer at 10:00 pm, the night before Thanksgiving.  His basement had a  sewage back up, not only was he stressed about his belongings that he had stored in his basement but he was expecting twenty guests the next day for Thanksgiving dinner.  ProCare Restoration Services, Inc. arrived within 30 minutes of his first phone call to us and immediately started to mitigate the damage.  Our team of professionals worked all night to properly sanitize and begin drying  his basement and created a clean and safe environment.  On Thanksgiving night ProCare Restoration Services, Inc received a phone call from this home owner thanking us, since not a single one of his guests were aware he had the sewage back up the night before.  Being able to help someone in our community have a safe and successful holiday gives ProCare Restoration Services, Inc a great sense of accomplishment.

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Vredevoogd Brummel Business Continuity Seminar

ProCare Restoration Services, Inc. has been asked by the Vredevoogd Brummel Insurance Agency to be part of their inaugural Business Continuity Seminar.  On November 23, 2010 Vredevoogd Brummel is holding this workshop for their commerical clients so that they can better prepare their organization in case their operations are interrupted.  ProCare Restoration Services, Inc. will be helping these local business owners develop a disaster response plan for when the unexpected occurs. 

 A few topics in which we will cover:
1. Helping to determine what does “disaster” mean to each individual business owner.  The answer; anything which interrupts business. 
2.  What needs to be done before disaster strikes.  Having an organization chart; who calls employees, press releases and strategies, etc.
3. Steps to take post-loss: First 5 hours, first 12 hours, first 24 hours.

We are blessed and honored to help people and local business owners to be more prepared if/when disaster strikes. Having the proper education and knowing who to call, will greatly lessen the severity of damage to your business and allow operations get back up and running as quickly as possible.

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What our customers had to say about us last week!

“ProCare Restoration Services workers were very professional and worked long hours!  Jeff was very diligent and inspected all work.  Initially, I was worried, frustrated and grumpy; however ProCare Restoration Services responded very professionally!” -Julie C. (Ruptured Water Heater, Grand Rapids, MI)
“I am very impressed with every aspect of the service I received from ProCare Restoration Services.  They were extremely professional, courteous and very efficient.  Every aspect of the job was done to my satisfaction (and I am pretty picky)!  All I can say is “Thank you so very much for everything you did!”-Mary K. (Leaky Dishwasher, Grand Rapids, MI)
“I am very pleased with ProCare Restoration Service, thank you!”-Mary S. (Smoke Damage, Allegen, MI)

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Top 5 Indoor Home Winterizing Tips

5. Seal the Leaks: Caulking and Weather Stripping

Using caulking and weather stripping in your home can help to reduce air leaks, which means more warm air stays inside when it’s cold outside. While both products seal air leaks, they’re used in different ways.

Caulk is used when you want a flexible seal around cracks or joints (less than 1/4-inch wide), such as around windows and door frames, plumbing fixtures and pipes, and even ceiling fixtures. Weather stripping should be used around movable joints, including windows and doors.

Check for leaks around pipes, electrical outlets and vents. Look closely under sinks, around vents and in closets. Find a gap? Plug it up and the U.S. Department of Energy estimates you’ll reduce your heating and cooling costs by up to 30 percent.

4. Service the Furnace

First things first: Turn your furnace on early in the season, before you need it, to be sure it works. It will be much easier to schedule any needed service before the temperatures dip and you’re left waiting for an appointment.

Even if your furnace is in fine working order, or seems to be, it should be serviced annually. If you haven’t had it inspected this year, set up an appointment for a furnace cleaning and tune-up.

Also remember to replace your furnace’s air filter about every three months (at the start of each new season), but check them monthly — dirty filters mean your furnace has to work harder.

3. Get Your Ducts in Order

While the EPA doesn’t necessarily recommend cleaning your air ducts unless there is visible mold, excessive dust and debris or an infestation of insects or vermin, the U.S. Department of Energy and ENERGY STAR suggest checking the leakage rate of your ducts.

Is more than 20 percent of the moving air leaking out of your system? Then it’s time to have a professional seal your ducts. According to the Department of Energy, you can improve the efficiency of your HVAC system by about 20 percent by sealing and insulating the ducts. And while you’re getting your ducts in order, have them wrapped in insulation for added efficiency.

2. Insulate

It’s not uncommon for you to reach for a sweater when the temperatures drop, so why wouldn’t you offer the same extra warmth to your house? Adding insulation to outer walls, attics, basements and crawlspaces help to keep your house warm in the winter and cool in the summer — and in turn lower energy costs.

Insulation types include fiberglass, cellulose, rigid foam board and spray foam. Depending on where you live and your needs, there’s an insulation product suited for you. Get the biggest bang for your buck by adding insulation to your attic — most attics need about 12 to 15 inches of insulation for the best efficiency.

1. Protecting Pipes

It only takes a few minutes to avoid a surprise watery mess this winter. Protect pipes from freezing and bursting by doing two important things: Drain and store your hoses and turn off your outdoor faucets.

Turn off the water at the shut-off valve (all your outdoor faucets will have a shut-off valve, usually found indoors) and turn each outdoor faucet on to let it drain. Consider replacing outdoor faucets with freeze-proof versions — or for something less complicated, install insulated faucet covers over outdoor faucets.

For additional protection, wrap your pipes with foam pipe insulation or foam tape to help prevent freezing. Remember, too, that it’s not only outdoor faucets that are vulnerable — pipes that run through attics, crawl spaces and exterior walls all have the potential to burst in subfreezing weather.

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ProCare Restoration Services Open House Success!

ProCare Restoration Services, Inc would like to thank the community for coming out to our Annual Open House and “Yes We CAN” Fundraiser.  This event was a stellar success, raising 480 gallons of white paint which is equivalently a $7500 donation to Home Repair Services, a local non-profit organization. This paint will help low-income home owners throughout Kent County, we are very grateful as a company to be able to give back to the communities in which we serve.

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2010 ProCare Restoration Services Open House

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ProCare Restoration Services, Inc. welcomes Dana Ballenger

September 1st, 2010

The ProCare Team

ProCare Restoration Services, Inc. welcomes Dana Ballenger as our Marketing and Community Relations Director.  Dana brings to our team, the enthusiasm and drive needed to continue the rapid growth of our company.  Born and raised right here in West Michigan, Dana looks forward to reaching out to the local communities in which ProCare serves to help during their times of need.  Dana currently resides in Rockford with her son Carter.  In her free time, Dana enjoys cooking, running, and spending time with family.  Dan can be directly reached at 616-438-3911 or by email at dana@procareteam.com.

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